Agile CRM

Agile CRM is one of the best WooCommerce customer service plugins available. It enables you to add a chatbox on your website and trigger it as soon as the customer enters the site. It also divides customer service representatives into groups based on their knowledge regarding a particular product or service to better facilitate your customers.

With Agile CRM, you can easily manage your callsticketscheck call historiesrecord calls, and much more from a single management system. It also provides optimum security through multiple authentication factors, alerts for security breaches, and encryption of data.

Features List:

  • Segment customer support groups based on expertise regarding a service.
  • Adds a chatbox on your website.
  • Provides detailed reports and analysis through tracking metrics such as closed tickets, time of response, etc.
  • You can also create automated responses to frequently asked questions.
  • Has a complete ticketing system with labels, a rapid response rate, and an easier ticket creation process.
  • Compatible with multiple plugins such as Stripe, MailChimp, Zendesk, etc.
Free Extension
Additional Information
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