⚠️ Caution — re-verified August 2026: Agile CRM is still sold (free for up to 10 users; paid from $8.99/user/month) but has shown no visible product development since around 2020, with the team’s focus shifted to 500apps. Consider actively developed alternatives in our WooCommerce CRM plugins roundup.
Although the free version is quite limited, Agile CRM is well-worth your money if you consider the premium features you can unlock. Altogether, if you want a well-rounded WooCommerce CRM solution, Agile CRM offers everything you need.
Agile CRM is one of the best WooCommerce customer service plugins available. It enables you to add a chatbox on your website and trigger it as soon as the customer enters the site. It also divides customer service representatives into groups based on their knowledge regarding a particular product or service to better facilitate your customers.
With Agile CRM, you can easily manage your calls, tickets, check call histories, record calls, and much more from a single management system. It also provides optimum security through multiple authentication factors, alerts for security breaches, and encryption of data.