Agile CRM
By Agile CRM
Overview
Consider actively developed alternatives in our WooCommerce CRM plugins roundup. Although the free version is quite limited, Agile CRM is well-worth your money if you consider the premium features you can unlock. Altogether, if you want a well-rounded WooCommerce CRM solution, Agile CRM offers everything you need. Agile CRM is one of the best WooCommerce customer service plugins available. It enables you to add a chatbox on your website and trigger it as soon as the customer enters the site. It also divides customer service representatives into groups based on their knowledge regarding a particular product or service to better facilitate your customers. With Agile CRM, you can easily manage your calls, tickets, check call histories, record calls, and much more from a single management system. It also provides optimum security through multiple authentication factors, alerts for security breaches, and encryption of data.
Key features
- Custom appointments and planning with customers
- Seamlessly send targeted emails through a drag-and-drop interface
- Easily generate and share reports
- Increase capabilities through a large library of plugins and integration with other services through a robust API
- Segment customer support groups based on expertise regarding a service.
- Adds a chatbox on your website.
- Provides detailed reports and analysis through tracking metrics such as closed tickets, time of response, etc.
- You can also create automated responses to frequently asked questions.
- Has a complete ticketing system with labels, a rapid response rate, and an easier ticket creation process.
- Compatible with multiple plugins such as Stripe, MailChimp, Zendesk, etc.