WooCommerce Maintenance and Support

Tested updates, backups, checkout monitoring, security patching and a developer who knows your store, on a month-to-month plan from the team that verifies 700+ WooCommerce plugins every month.

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What is covered

Updates, tested

WooCommerce, WordPress, theme and plugin updates applied on a staging copy, a test order placed, then rolled to production. Breaking updates are held back and reported.

Backups and restores

Daily off-site backups of files and database, kept for 30 days, with a restore tested every quarter so the backup is known to work before you need it.

Monitoring

Uptime checks every minute, a synthetic checkout test every day, and alerts on PHP errors, failed payments and cron failures.

Security

Firewall and login hardening, malware scanning, vulnerable-plugin alerts from the monthly verification sweep, and same-day patching for critical issues.

Development hours

Each plan includes hours for small changes: a shipping rule, a checkout field, a template tweak, a plugin swap. Unused hours roll over for one month.

Monthly report

What was updated, what was blocked and why, uptime, Core Web Vitals, and anything we recommend before it becomes a problem.

Plans

PlanBest forIncludesPrice
CareSmall stores, under 20 pluginsTested updates, backups, monitoring, security, 1 development hourFrom $249 a month
GrowStores with custom code or integrationsEverything in Care, 4 development hours, quarterly performance reviewFrom $499 a month
ScaleHigh-volume and B2B storesEverything in Grow, 10 development hours, priority response, staging environment managedFrom $999 a month

Prices are confirmed after a short audit of the store; hosting is not included and we work with the host you have. Stores that need a build or a large change first should start with development and move to a plan at launch.

How it starts

  1. Audit. We review the theme, plugins, custom code, hosting and backups, and send a short report with the plan we recommend.
  2. Setup. Staging, backups, monitoring and access are configured in the first week. Nothing on the live store changes without a test first.
  3. Monthly cycle. Updates and checks run on a schedule, development hours are used as you request them, and the report arrives at the start of each month.

Why WooKeeper for maintenance

Maintaining a WooCommerce store is mostly about plugins: knowing which update is safe, which plugin has been abandoned, and what to replace it with. We check hundreds of WooCommerce plugins every month for this site, so the sweep that keeps the directory accurate is the same one that flags a risk on your store before it becomes an outage.

Frequently asked questions

What does a WooCommerce maintenance plan include?

Core, theme and plugin updates applied on staging first and then to production, daily off-site backups with a tested restore, uptime and checkout monitoring, security hardening and patching, a monthly health report, and a block of development hours for small changes. Larger jobs are quoted separately at plan rates.

How is this different from my host's managed plan?

Managed hosts update WordPress core and keep backups. They do not test plugin updates against your checkout, fix a broken shipping rule, update a custom plugin, or answer "why did sales drop on Tuesday". A maintenance plan covers the store, not just the server, and it comes with a developer who already knows your site.

What happens if the store goes down?

Monitoring alerts us within minutes. We restore from the last good backup or roll back the update that caused it, then diagnose. Outages caused by our own updates are fixed at no charge at any hour; others are covered by your plan hours.

Is there a contract?

Plans are month to month. Cancel any time with 30 days' notice; you keep every backup, repository and document we produced.

Do you maintain stores you did not build?

Yes. Every plan starts with an audit of the theme, plugins, custom code and hosting so we know what we are maintaining, and we tell you upfront if something should be replaced rather than maintained.

Get a maintenance quote

Send the store URL and roughly how many plugins and orders it runs. You get a plan recommendation and price within two business days.

Your details go to ParagonWP, the team that maintains WooKeeper, and nowhere else.