HubSpot Service Hub

HubSpot is the ultimate WooCommerce customer service plugin. It helps manage all customer queries in a single workplace so you can easily answer them and improve customer satisfaction. It has divided its features into 3 broad categories: Scale SupportUnite teams and channels, and Power proactive service. All of these features are focused on expanding your customer support team’s reach and automate the process.

It also creates a helpdesk that prioritizes incoming issues by routing and automating the ticket creation process. You can also create videos and documents of frequently asked questions to minimize tickets.

Features List:

  • Enables live chat, email inbox, and Facebook support on your site and connect your customers to the right agents.
  • Automate the ticketing process.
  • Create a library of frequently asked questions.
  • Team Management features allow you to view and analyze the status, performance, and permission of agents.
  • Gather customer surveys to further improve customer satisfaction.
Free Extension
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